This solution is part of the firm’s efforts to help clients digitize the entire receivables journey
J.P. Morgan has announced the launch of Digital Bill Payment, powered by Paymentus, a provider of cloud-based bill payment technology and solutions.
With Paymentus, the firm will equip businesses with a single, modern platform for customer engagement, bill presentment and payments.
According to the press release, businesses expect their payments partners to offer modern and fast integrated receivables capabilities, such as Digital Bill Payment, and requests for these types of solutions accelerated in the last 18 months.
Digital Bill Payment will help clients accelerate revenue realization, reduce costs to serve their customers, and improve user satisfaction through convenient and intuitive interactions
The Paymentus platform is an omnichannel solution used by approximately 16 million customers and businesses as of December 2020. The platform provides the ability to view bills and make payments through web, mobile, IVR, kiosk, chatbot, voice assistant and digital wallets.
We’ve reported that Klarna and Stripe teamed up to fuel growth for retailers worldwide.