Amazon introduces new staffed pickup points

Amazon introduces Counter in the US – where customers can pick up their package and shop too

Amazon introduces new staffed pickup points. Source: businesswire.com

Amazon today announced the US launch of Counter, a new network of staffed pickup points that gives customers the option to pick up their Amazon packages in-store at a partner location.

Starting today, customers will have access to more than a hundred Counter locations across the US, with thousands of additional locations coming soon. Delivery to a Counter location is available for the tens of millions of items sold on Amazon.com and works with Same-Day, One-Day, Two-Day and Standard Shipping. The service is available to all customers at no extra cost.

By the end of the year, the service will roll out across 1,500 Rite Aid locations. Amazon is actively looking to bring additional partners onboard, including small to midsize businesses and other large chains.

How to use Counter:

  1. After shopping on Amazon.com, proceed to checkout and select one of the Counter pickup points available in your zip code as your delivery location.
  2. When your package arrives at the store, you receive an e-mail notification with a unique barcode as well as a reminder of the address and the business hours of the selected store.
  3. At the store, provide the barcode to store staff, who will scan it, retrieve the package, and hand it to you. You“ll have 14 days to collect a package.

SEE ALSO: Amazon Key: advantages and drawbacks

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