How to shop on Forever 21

The secrets of successful shopping on Forever 21

Forever 21

How to shop on Forever 21. Source: flickr.com

All those who feel young and want to express it with clothing must have heard about the famous American brand Forever 21. With the advent of the pandemic-related lockdowns still happening here and there, even those who strongly prefer bricks-and-mortar shopping for their outlooks started transiting to e-commerce models.

Therefore, we have prepared an ultimate guide to Forever 21.com for all newbies.

Registration

If you wish to purchase Forever 21 collections online, you can do so both as a guest and as a registered user. The choice pops up at the checkout stage and at the login page. Registration gives customers a few benefits: no need to enter personal details and delivery address every time, autosave of your unfinished shopping cart, a wishlist, receiving information about promotions and sales, etc.

Hence, if you want to avoid any fuss at the checkout, you should create a user account. The required fields are common to most e-commerce websites: name, surname, mobile number, and email address. Optionally, users can fill in their gender and date of birth. Those who hate filling out the forms can also sign up with their Google account.

If you prefer mobile shopping, you can download the Forever 21 app from Google Play or App Store.

Browsing and selection

Choosing a suitable item is quite easy at Forever 21. The shopping categories include women’s and men’s clothing, shoes and accessories, some products for kids, as well as beauty supplies such as makeup, skincare, hair treatment, and bath essentials. Due to the current healthcare situation, the online store also offers a selection of protective face masks, soap, and hand sanitizers.

You can buy both smart and casual outfits, home- and sleepwear, swimsuits, sportswear, and jeans items here. Plus-size and curve models are presented as a separate category for women. Those products are available in 0X – 3X sizes.

The online store nicely groups clothing into collections by popular styles (Now trending) and occasions. Thus, women can choose something to wear to work, gym, wedding, a date or a party. There’s also a nice selection of athleisure – fashionable, dressed up sweats and exercise clothing. Men, on the other hand, have a simpler classification of available clothing: basic, vacation styles, and activewear.

Customers can quickly check New Arrivals and Sales to strike the best deal. Hot seasonal promotions and special offers also pop up on the home page. The search field allows you to look for an item using its name or a product code. The bestsellers section is to browse when you look for all-time trends. The Basics Shop features simple, but always necessary pieces of clothing that match with everything. Forever 21 also collaborates with various brands and non-profits. Therefore, the Collaborations page exhibits original collections and those products created and sold for a charitable purpose.

On the product page, one can find a few detailed images, descriptions, specifications of clothing material, care and washing instructions, information about the model’s parameters, and the size they’re wearing in the picture so that you can better understand how it fits. If the clothing model is available in a few colors, you may see all the variants on the same product page. Some items have a size chart too in both inches and centimeters.

If you click on View Details next to the chart, you’ll get some instructions on how to correctly measure your body parameters. If you’re still unsure about the size, you can check the Size Guide or consult with support in the live online chat. Customer reviews will help you better understand all pros and cons of the item. Under the product’s description, you will also find similar styles, matching clothes and accessories, as well as items often bought together.

Checkout & delivery

After you’ve made up your mind about the order, you need to finalize your shopping cart. Those registered customers will need to log in. Their personal details and shipping address will be automatically filled in, so they only have to choose delivery and payment methods. The standard payment methods include Visa, Mastercard, and American Express bank cards, PayPal, and Diners Club International. Other payment means may be added depending on the location.

If you check out as a guest, you need to fill in your first and last name, e-mail, phone number, billing address, and delivery address (it can either coincide with the billing address or differ from it).

Next, you can choose between standard delivery terms or express delivery. Depending on the destination country, your choices may be limited and delivery times differ. Next day delivery and ship-to-store options are valid for US domestic orders. For many international orders, free delivery is available if you exceed the minimum purchase amount. You can find more details on the Shipping Info page.

At the checkout, you also get information about applicable duties and taxes. Those can be either prepaid or paid at the time of receiving the package. After you opt for the delivery, duties, and payment method, you’ll see a total payment for your order.

Make sure to double-check all the order details before clicking the Pay and Place Order button. As soon as your package is shipped, you may receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier’s website.

If for some reason the item isn’t suitable for you, you may return or exchange it under the company’s policies.

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