Data top-ups, apparel, and computer equipment have seen the highest surge of online activity
Mastercard study has revealed that 72% of consumers surveyed in Tanzania are shopping more online since the onset of the COVID 19 pandemic.
In fact, over 76% said they had paid for data top-ups online, 59% for clothing while 49% of respondents said they bought computers and other equipment.
The report has found that social media emerged as the main platform for finding the most attractive products and offers. This way, 52% and 83% of respondents said they had discovered new sellers through Facebook and Instagram, respectively.
At the same time, 74% of typical in-store bargain hunters said they spend hours searching different sites to find the best deals.
When it comes to paying for goods or services online, speed is a key factor for Tanzanian shoppers, with 76% quoting this a major consideration when choosing a business to buy from.
Besides, shoppers are rapidly moving away from more traditional forms of retail and opting for contact-free and digital transactions. This is presenting e-tailers and businesses in Tanzania, and across the region, with new challenges on how to best leverage the shift towards online shopping and deliver fast, convenient, and secure transactions.
With the rapid rise in online shopping, consumers are also becoming increasingly aware of the associated risks. And, with 57% of consumers now managing their banking needs online, more than half (51%) have said that a secure checkout was fundamental for a good shopping experience.
We’ve reported that sentimental spending in Kenya is up 240% over the past 10 years.