Zalando Zircle customers in Germany can now return items bought from other users on the marketplace to Zalando
Zalando has relaunched its Zircle App that enables a peer-to-peer marketplace experience where customers can buy and sell second-hand clothes to and from other users, as well as sell to Zalando directly.
Marketplace users in Germany, where the Zircle app is currently available for female clothes, now use free and tracked shipping with DHL, sponsored by Zalando. They also have the option to return items they have purchased from other users on the marketplace, receiving a Zalando gift voucher for the value of the item.
The option to sell and buy men’s clothing in the community will be added soon.
The Zircle app was launched in Germany under the name “wardrobe” in 2018, which complements Zalando’s Pre-owned category offer that is currently available in 13 of Zalando’s 23 European markets and which has grown tenfold to now over 200,000 items since its launch in 2020.
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