Check out our updated list of 5 automated restaurants that offer exciting dining experience across the world
A couple of years ago, PaySpace Magazine Global shared the list of 5 automated restaurants across the world. We started our article saying “Automated restaurants are still a novelty in most parts of the world, but their future is promising.”
This prediction somehow Today, the demand for unmanned stores and restaurants is greater than ever before, with the world being hit hard by the COVID-19 pandemic.
In case you’d like to test the brand new dining experience while minimizing interaction with humans, we have prepared a list of the top functional technological restaurants.
5 great examples of automated restaurants
Spyce is the robotic kitchen developed by a bunch of MIT students. Most preparation is done automatically taking no more than 3 minutes. The robotic kitchen receives information about customers’ orders wirelessly from the database of the self-service menu kiosks. It takes the necessary amount of the frozen ingredients from the refrigerators, puts them into hot spinning woks, cooks and stirs them for a set time, and finally pours the hot meal into the ready bowl. Human workers take their turn to add fresh ingredients, seasoning or dressing, decorate the meal and serve it to the clients.
The idea behind the robotic kitchen creation was very simple. Delicious and nourishing food should be accessible. Many people resort to junk food because their low income does not allow them to buy expensive healthy meals and products. Spyce is able to deliver quality food portions for only $7.50.
Though the orders are made via touchscreen panels, cash is also acceptable. Spyce is a customer-friendly establishment, preserving a nice touch of hospitality characteristic of small local diners. There are not many sitting places; much food is prepared for take-out. The human staff take care of guiding the customer through the ordering process if needed. They also welcome the visitors at the door, consult about the available dishes and serve them with a smile.
The business owners also show their environmental responsibility by using compostable tableware. Such small details and dedication to quality food and service bring Spyce many grateful clients and favorable reviews.
For now, Spyce is closed for the renovation. In July, the company announced it is hiring new team members and plans to open soon with a brand new menu featuring warm bowls and introducing salads. Spyce says it has found new ways to make customers’ experience faster and more seamless.
The Chinese business giant, Alibaba Group, opened its technological restaurant in Shanghai where robots serve the food instead of waiters. Human personnel is responsible for greeting new customers, helping them with their orders, and preparing food.
This fresh seafood restaurant is located in Alibaba’s Hema Supermarket. A special Hema app is designed to check in a chosen table, order food, and pay for it. The robotic arms and mobile counters are navigated with the software that processes customers’ QR codes submitted at every dining stage. Individual QR-codes are assigned to every dining table so that the orders should not get confused.
Customers personally choose the seafood they’d like to eat at the counters. Human assistants pack it in the bag and place it on the conveyor belt to be delivered to the kitchen. While the guests are shown to their seats and wait for the main dish, they can also choose side dishes directly from their app. Ready-made food is put into lunch boxes and placed on trays. These trays move on the automated surfaces around the restaurant premises and arrive straight at the customer’s table.
Merry-Go-Kitchen is an automated Italian restaurant in Seoul, Korea, claiming to be the first robotized restaurant in the country. It opened last year in partnership with South Korean food-delivery unicorn Woowa Brothers, which provided the smart-ordering and robot-service system to Merry-Go-Kitchen.
A customer can place an order using a dedicated mobile app called Baedal Minjok, or just Baemin. To do so, they have to scan a QR code placed on each table. It gives access to the menu, ordering options, and payments. This way, the customer journey is fully digitalized and mobile.
Once the order is placed, robots use a special conveyor to hand out cutlery, dishes, napkins, and drinks. As the customer receives their order, they can return the robots by pressing a red button below the conveyor belt. For those sitting far from the conveyor belt, two robot waiters will deliver the food to the right table, relying on the navigation sensors to avoid obstacles and reach the customer.
Woowa Brothers say the restaurant also serves as a showroom for prospective owners of robots.
This year, Chinese real estate giant Country Garden Holdings opened its first restaurant Foodom in Guangzhou. As you may have guessed, it is operated mainly by robots. They greet customers at the entrance and guide them to their tables, where they can even recommend the dishes and take orders. It is all possible thanks to the built-in AI system.
Once these robots took the orders, their 32 ‘colleagues’ start cooking the food. They’ve ‘learned’ their cooking skills from the best local chefs, which means they precisely follow the required temperature, ingredients, and cooking time.
RoboChef is the first automated restaurant in Tehran, Iran. According to the restaurant’s owner Hussein Zibadel, it was launched with the aim of getting people more familiar with modern technology.
At RoboChef, a customer should use smart tables with tablet0like sensor screens to place an order and pay for the food, which is then served by a robot waiter, which moves on a rail system placed between tables.
While waiting for the order, customers can entertain themselves by playing games on the table.