26% of UK consumers plan to shop online more after COVID-19

2,000 UK respondents have been surveyed in May 2020

online shopping

26% of UK consumers plan to shop online more after COVID-19. Source:

GlobalData found that over a quarter of UK shoppers are going to spend more online after the COVID-19 restrictions are lifted. That’s why retailers with a limited or no online proposition must consider the investment to remain competitive.

Almost all non-food physical retailers in the UK have suffered immensely from the closure of stores and will be eagerly awaiting government updates on plans to reopen at the start of June (at the earliest)
Thomas Brereton, Retail Analyst at GlobalData

According to a statement, COVID-19 is damaging the landscape of UK retail and easing restrictions won’t bring the recovery.

The data highlighted that 42.6% of UK shoppers are currently spending more than usual online, although 61% plan to keep doing so after the pandemic.

Along with that, as the online channel grows, offline retailers will face pressure, meaning they will have to consider the shift to online sales in order to retain them.

We’ve reported that PepsiCo announced the launch of and, where customers can order an assortment of PepsiCo’s products. Besides, shoppers can ship products as gifts to close ones via both platforms, which will arrive within 2 business days.



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