Finance & Economics

Chinese customers can order medicines online with 24/7 delivery

Alibaba offers 24/7 drugs delivery to its customers in 3 cities


Chinese customers can order medicines online with 24/7 delivery. Source:

Online shoppers in Beijing, Guangzhou, Shenzhen can now have over-the-counter drugs delivered in half an hour, day or night, thanks to a partnership between Alibaba Group’s healthcare arm, Alibaba Health, and on-demand delivery unit,

By searching for keywords such as “drugstore delivery” or “cough medicine” on Mobile Taobao, users can find the shop locations closest to them and browse offerings from over-the-counter medicines, first-aid kits and contraceptives.

This is just the beginning of our New Retail efforts in healthcare. Going forward, apart from drugstore delivery and another new feature that allows users to consult licensed pharmacists online, we'd like to enable our partners with even more new services and technologies to enhance business efficiencies and create value for usersrn
Gary Wang, the head of Alibaba Health's e-commerce division

One-hour delivery is also available in 20 other cities, including Shanghai, Chengdu, Nanjing, Wuhan and Suzhou, but only during business hours. Users can see the estimated time of delivery on Mobile Taobao. If products arrive late, they receive an RMB 6 ($0.87) allowance as compensation.

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