Customers consider dealerships, selling both used and new vehicles, as the most popular place to buy used cars
According to Ally Financial, almost 70% of Americans would consider a used vehicle for their next auto purchase. Nevertheless, they also expressed concerns about their reliability and repair needs, the survey found.
At the same time, new vehicle owners/renters reliability and warranty concerns were a bigger factor in choosing new vehicles than a desire for having the latest model.
53% of consumers said they would feel most comfortable buying used vehicles at a dealership selling both new and used vehicles. This was much higher than any other category, including purchasing the car from another individual (12%), a used-vehicle-only dealership (10%), and nearly 7 times higher than purchasing from an internet-based company (8%).