Neteller has long been one of the UK’s most recognisable payment methods for online casinos. Known for its speed, security, and early focus on iGaming, it quickly became a trusted name in the UK’s gambling market. But with more modern wallets and instant banking services now competing for attention, how does it stack up today, and why do many players continue to use it?
We spoke with Ville Saari, Lead Content Manager at Bojoko. Saari oversees the team of experts behind Bojoko’s list of the top UK online casinos supporting Neteller, giving him unique insight into how payment preferences have developed over the years. He shared his perspective on Neteller’s role in the market today and why it remains relevant to both players and operators.
PaySpace Magazine: Why did Neteller become such a popular option for UK casino players?
Saari: It built trust early by specialising in iGaming, long before mobile wallets or instant banking became the norm. Back then, it acted almost like a buffer between the player and the casino, as deposits and withdrawals were quick, but your bank details never reached the operator. That combination of privacy and reliability struck a chord with players.
It’s also worth remembering that poker was huge during Neteller’s early years, and the platform became a standard choice for funding poker accounts. Many of those players stayed loyal simply because it worked and they saw no reason to change. Familiarity built confidence, and that reputation has lasted.
PaySpace Magazine: How has the iGaming payment space changed in recent years, and what impact has that had?
Saari: Players today have far more choice. Wallets like PayPal and newer solutions such as Apple Pay and Trustly are widely available in the UK and often already sit on players’ phones. For new users, it feels natural to stick with whatever they use for everyday shopping or online payments.
That’s made it harder for more specialised e-wallets to attract newcomers, even if they still perform just as well for casino transactions. Neteller, Skrill, and others are still strong options, but they’re not always the first choice for British players signing up today.
PaySpace Magazine: So what keeps players coming back to this e-wallet?
Saari: Two main things: privacy and ease of use. Like other wallets, it hides your bank details from the casino, which some players appreciate, even though UK-licensed operators are already required to meet strict security standards. But the bigger advantage now is how smooth it is to use across different casino sites. Deposits from the wallet to most supported casinos appear almost instantly, and you don’t need to go through lengthy payment forms.
For regular players, that makes a noticeable difference. You can withdraw from one casino to your wallet and then deposit into another with ease, switch sites when you want, and track your balance from one account instead of juggling several cards or banking apps. That practicality is what keeps many British players loyal.
PaySpace Magazine: Compared to newer services, how does Neteller hold up?
Saari: It’s still very reliable, but it doesn’t feel quite as modern in design. Players now expect sleek apps, one-tap use, and perfect mobile integration. Newer services have invested heavily in user experience, so they feel more up to date.
That said, it still performs where it matters. Funding the wallet with a debit card or through open banking services like Trustly is usually near instant, and withdrawals back to the wallet are often faster than standard bank transfers, sometimes arriving the same day once approved by the casino. Transfers usually run smoothly, though some casinos add small fees. The provider itself may also charge in cases like certain funding methods or currency conversion, but these are common across digital wallets and familiar to most UK players.
PaySpace Magazine: Anything British players should know before using it?
Saari: One thing to be aware of is when you fund the wallet with a debit card. You need to confirm that the deposit is for gambling; otherwise, those funds won’t be available to use at UK casino sites. Beyond that, it works smoothly for most players.
From a casino perspective, not every operator treats deposits the same way. Some exclude them from bonuses or apply their own processing charges. That’s why it’s always worth checking before you deposit. On Bojoko, we make this easier by highlighting which UK casinos fully support this payment method, so British players know exactly where they can use it without missing out.
PaySpace Magazine: How should casinos and players view Neteller today?
Saari: I’d say it’s still a valuable part of any casino’s cashier. For operators, including it adds credibility because players recognise the brand and know it can be trusted. It can also support responsible gambling by giving players a way to keep their casino spending separate from daily use.
For players, it offers a reliable way to handle deposits and withdrawals quickly while making it easier to manage payments. It may not be the most modern wallet on the UK market, but it has stood the test of time and continues to deliver the reliability that many British players are looking for.
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