Society & Lifestyle

How Americans spend credit card rewards amid pandemic – PayPal

PayPal shreds light on purchasing behaviors of credit card rewards holders during the COVID-19 pandemic

credit card rewards

How Americans spend credit card rewards amid pandemic – PayPal. Source:

According to a survey, 29% of Americans are turning to rewards balances to help them stretch their budgets and buy the essentials.

At the same time, 39% of credit card rewards holders unaware of their rewards balances.

However, it creates an opportunity for more people to uncover funds which could extend their budgets.

More and more people across the country are turning to their credit card rewards as a helpful and easy way to make their dollars go further, and in the current environment, 66% of Americans now view these rewards balances as a way to buy the things they need such as groceries and other essentials. With travel and luxury items still less of a priority for many right now, our research shows that people are instead tapping into their rewards balances to support small businesses in their community and to give back to causes
Jill Cress, vice president of consumer marketing at PayPal

The study also reveals that 30% of credit cardholders say reward balances are useful to fund everyday spendings, such as groceries, gift cards, and clothing.

Meanwhile, 64% of respondents think reward balances are as valuable as spendable cash.

The research also found that 74% of credit cardholders have made an effort to shop more at locally owned, small businesses since the outbreak.

We’ve reported that PayPal and PruPay team up to launch an easier way for merchants to request one-time payments from consumers via text messages. The new development provides a control panel that allows employees to enter payment requests, without accessing to merchant banking information.


Pay Space

6887 Posts 0 Comments

Our editorial team delivers daily news and insights on the global payment industry, covering fintech innovations, worldwide payment methods, and modern payment options.