Science & Technology

Public transportation faces digital disruption, fueled by COVID-19

MaaS platform integrates transport services into a single app


Public transportation faces digital disruption, fueled by COVID-19. Source:

According to Juniper Research, MaaS (Mobility-as-a-Service) platforms’ revenue is expected to exceed $52 billion by 2027, compared to $405 million in 2020.

The increase is forecasted to begin since 2021 because of significant reductions in transport usage in 2020 due to the pandemic. Besides, despite the MaaS platforms’ growth restrictions this year, the next one will bring quick rebound as cities re-evaluate their transport strategies.

MaaS will require wholesale shifts to public transit in order to realize its full benefits, so it must involve public transit operators at every stage. The platform licensing model is essential to building the required public/private partnerships to achieve success
Nick Maynard, research author 

The research also stated that from 2021 MaaS will save significant time for citizens since it will provide enhanced ways of traveling across the urban environment. In addition to that, Mobility-as-a-Service is expected to decrease traffic jams as well. According to the forecast, by 2027, MaaS will lead to a time saving which is equal to 2.7 days per year


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