GAINSCO Auto Insurance has extended its partnership with One Inc and upgraded to the newest version of ClaimsPay, One Inc’s digital outbound payments platform. The move enhances policyholder flexibility and accelerates claims disbursements through modern payment options including Venmo, Zelle, and PayPal.
One Inc, a digital payments network for the insurance industry, announced that GAINSCO Auto Insurance has extended its relationship with the company and adopted the latest version of ClaimsPay, One Inc’s outbound payments solution. GAINSCO has been leveraging ClaimsPay for more than five years, enabling policyholders to receive claims disbursements through a variety of digital channels while ensuring faster access to funds.
The upgraded ClaimsPay solution provides GAINSCO with expanded capabilities, including access to One Inc’s 1.2 million-strong Vendor-Provider Network and the ability to manage complex multi-party payments involving recipients such as lienholders and vendors. GAINSCO can now fully utilize digital options such as Push to Debit, PayPal, Venmo, alongside traditional ACH and virtual card payments, streamlining operations while increasing vendor digital adoption to 66%.
“Adopting ClaimsPay has enabled us to streamline operations while delivering a more modern, seamless payments experience that our policyholders were demanding,” said Sandy Roman, Director of Claims Strategy at GAINSCO. “We’re thrilled to extend this relationship with One Inc and look forward to exploring new ways to collaborate and leverage emerging technologies that will further improve the claims process for our policyholders.”
A recent industry study commissioned by One Inc, Behind the Wheel of Trust: How Auto Claims Shape Customer Loyalty, underscores the importance of fast, flexible digital payments in driving customer satisfaction and loyalty, often outweighing concerns over premium costs.
About One Inc: One Inc supports over 300 carriers with a unified digital payments platform, handling $120 billion in premiums and claims annually and offering diverse, secure, and rapid payout options tailored for the insurance industry.
About GAINSCO: GAINSCO Auto Insurance specializes in minimum-limits personal auto coverage, operating in over 20 states through independent agents and direct-to-consumer digital channels, focusing on delivering streamlined claims and flexible customer experiences.
