As auto claims grow more complex, One Inc and Copart are joining forces to simplify the process, bringing faster, fully digital lienholder payments through the integration of ClaimsPay with Title Express & Loan Payoff.
A new partnership between One Inc, a payments network for the insurance industry, and online vehicle auction platform Copart aims to bring speed and simplicity back to the automotive claims process.
By integrating One Inc’s ClaimsPay platform into Copart’s Title Express & Loan Payoff system, insurers can now settle lienholder payments faster and more efficiently, turning what was once a paper-heavy headache into a seamless digital experience.
As total-loss accidents (car crashes where the cost of repairing the damaged vehicle is greater than its actual cash value) continue to rise, insurers face mounting pressure to accelerate claim settlements and lienholder payments. It is estimated that more than one-fifth of vehicle accidents today result in total losses.
That requires billions in auto loan payoffs each year from insurers to banks and lenders. Traditional paper-based processes often slow auto claims down, delaying title transfers, remarketing, and payouts, all while adding costs and frustration for carriers and policyholders alike.
To address this, One Inc has integrated its ClaimsPay platform into Copart’s Title Express & Loan Payoff system, replacing outdated workflows with a fully digital payment solution. The system enables instant lienholder payments, faster title clearance, and smoother ownership transfers, all managed directly through insurers’ core systems.
With the new integration, insurers can issue payments straight from their core systems or through Copart’s platform, gaining access to real-time updates, VIN-based matching, and a more efficient claims process. This digital integration minimizes manual work and errors while helping carriers enhance operational efficiency and deliver a smoother, more satisfying experience for their customers.
Through this partnership, the two companies are digitizing one of the most time-consuming steps in the claims process, helping carriers move vehicles to auction sooner, improve transparency, and deliver a more efficient, customer-centric experience for all parties involved.
