Business trips are gradually returning to the category of popular services, and Uber, understanding the dynamics of the emerging trend, is launching new products and features that will make such trips more efficient and provide a high level of comfort.
In a press release that was published last Thursday, June 1, Susan Anderson, global head of Uber for business, said that the company fixes the growing needs of business travelers, for whom flexibility, comfort, and an increased level of impressions are valuable. According to her, these expectations are a reflection of the advantages that are characteristic of trips made for recreation.
To meet the needs of business travelers, Uber launches the Uber Business Comfort service. This offer has several advantages, including priority delivery, new cars with spacious interiors, drivers with a high rating, and a high level of individualization of the order following the preferences of the client. Uber Business Comfort users will also have access to a special personalized support service around the clock.
The Uber and Uber Eats app is a kind of business center that allows you to manage the needs of customers during trips. In this case, it is possible to view benefits and travel rules, travel programs, and meals.
Uber also plans to launch a function for switching between a personal page and a business account for users of the new application shortly.
The company is experimenting with additional benefits for business travelers, including exclusive Uber One subscription promotions and the opportunity to receive personal benefits.
Anderson says that the firm’s new offer allows travelers to focus their thinking on business issues regardless of the geography of the trip, while maintaining a high level of productivity and focus on solving work tasks. She also noted that employers have recently been paying more and more attention to the practice of business travel. According to her, the business proposal from Uber will change the rules of the game in this area.
At the beginning of this week, it became known that a growing share of the business of European taxi drivers falls on Uber. Currently, the share of these drivers in the structure of orders on the platform is 10%, a year earlier the figure was 5%.