The joint Worldline and Deliverect self-ordering solution is now available to UK hospitality businesses, offering an easy-to-deploy platform to modernise in-store experiences and keep pace with the evolving expectations of connected diners.
Worldline, a payment services provider, and Deliverect, the global food-tech SaaS company, are expanding their partnership to accelerate the rollout of smart self-ordering kiosks across the UK hospitality sector.
The collaboration integrates Worldline’s Tap on Mobile (SoftPOS) payment technology with Deliverect’s all-in-one kiosk platform, recently enhanced by Deliverect’s acquisition of Tabesto, a digital ordering specialist. The combined solution gives restaurants, cafés, and quick-service venues a faster, more intuitive way to handle orders and payments, helping them cut queues, improve order accuracy, and deliver the seamless experience today’s customers expect.
Already live in more than 12 European markets, the solution is now being introduced to multi-site operators in the UK. Its expansion arrives at a time when digital ordering is reshaping hospitality: research shows that more than 60% of UK consumers now prefer self-service options when dining in or collecting takeaway orders.
At the heart of the collaboration is the Deliverect Kiosk powered by Worldline Tap on Mobile, which merges ordering, payment, and kitchen management in a single, connected device. Guests can browse menus, personalise their choices, and pay directly on the kiosk screen, without needing a separate payment terminal or complex setup.
Payments are processed securely using Worldline’s PCI MPoC 1.0-certified infrastructure and support all major contactless methods, including cards, Apple Pay, and Google Pay. Meanwhile, Deliverect’s API-based platform automatically routes each order to the appropriate kitchen or point-of-sale system, reducing manual errors and improving operational flow.
Restaurants already using similar self-ordering systems report up to 20% higher average order value and 30% shorter waiting times, as kiosks enable customers to order at their own pace and free up staff for customer service and food preparation.
Self-service ordering has moved from novelty to necessity. Globally, more than 40% of quick-service restaurants now use kiosk or mobile-based ordering systems, driven by consumer demand for convenience, accuracy, and control. As AI and automation become core to customer engagement, solutions like Worldline and Deliverect’s are helping businesses of all sizes embrace the shift toward intelligent, data-driven hospitality.
