The Swedish fintech company Klarna reported that its internal digital assistant, operating based on artificial intelligence, called Kiki, answers 2,000 questions from employees daily and has already generated information materials for more than 250,000 requests since June when the corresponding virtual product was launched.
The 107% growth of the BNPL (Buy Now, Pay Later) users is expected to be fueled by the increasing efforts of superapps and banks to develop their own flexible loan offerings.
Klarna has had its new AI bot conducting 2.3 million conversations, two-thirds of Klarna’s total customer service chats, within the last month.
Sebastian Siemiatkowski, Chief Executive Officer of Klarna Bank AB, during a conversation with media representatives, stated a high level of probability that the initial public offering (IPO) of this Swedish fintech giant in the United States will take place shortly, noting that there is no specific time frame for the implementation of the relevant intention.
Klarna Bank AB in the United Kingdom has received permission from the local regulator, which provides an opportunity to offer lending services and financial products related to payments to consumers in this country.
The Klarna payment network has decided to expand its advertising and marketing tools for creators and retailers.
The growth in the use of the financial service Buy Now, Pay Later by American consumers helped the Swedish company Klarna to record a profit in the third quarter of this year.
Klarna has introduced new AI-powered shopping tools that make product search easier. Now Klarna customers can find and buy items they see around them, in an image or a video clip.
Klarna has released the financial results of its operations for the first six months of 2023, which testified to the positive dynamics of the second quarter, which exceeded initial expectations.
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The Klarna payment network has presented new products that are aimed at customers who are striving to do everything possible to protect the environment from negative external influences within the framework of their daily activities.
Klarna is on the way to restoring its financial performance to an acceptable level.
The BNPL giant believes that customers should be given the option to decide when using the credit makes sense for them and opt out if that doesn’t benefit their financial health
Klarna revamps its app with Tik-Tok-like AI-driven feed, a free shopping assistant and new solutions for stores and content creators
Klarna announced the beginning of cooperation with OpenAI.
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