Estonians can now receive parcels when they’re not at home

These kinds of parcel delivery will only happen upon agreement with the client

parcel Estonia

Estonians can now receive parcels when they’re not at home. Source:

According to Ecommerce News, Omniva allows its couriers to leave the parcel in a safe location or hand it over to a neighbor if receivers are absent.

Beforehand, the addressee can tell the courier to drop the parcel on the terrace, somewhere in the garden, or in the garage.
Besides, they can have the parcel delivered to a friendly neighbor.

Amid the coronacrisis, the company doesn’t require a signature, meaning physical contact isn’t necessary. Instead of a signature, the courier’s photograph is proof that the parcel has been handed over.

We are listening to our clients’ requests and will start issuing parcels using a simplified procedure – this way, the parcels will arrive faster and also with as little physical contact as possible. We tested the simplified parcel issuing procedure as a pilot project in six cities and client feedback was positive everywherern
Anneli Undrest, Terminal Manager at Omniva Tallinn

We’ve reported that shipping-related phishing attacks more than quadrupled across Europe in November 2020. This is at a time of record levels of online holiday shopping.


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