Every year, ParcelLab places test orders at 100 of the largest online stores in Germany
Online shops in Germany have done a solid job in terms of shipping online orders to customers, Ecommerce News reveals.
Last year, was a difficult year, because of the sudden peak in e-commerce, but most things went well, a new study shows.
Given the massive flood of parcels last year, online retailers tried more than ever to distribute the load between different logistics companies.
The share of e-commerce players who deliver goods through more than one carrier has risen from 51% to 57%. This also means that 43% of large online retailers in Germany rely on only one carrier, even when they are at maximum capacity.
The report found that alternative delivery companies, in particular, gained popularity last year. The proportion of online retailers who, in addition to companies such as DHL, Hermes, UPS, DPD, or GLS, also rely on other carriers such as Trans-o-flex, Dachser, Rhenus, or TNS, has increased by 11% to nearly 21% in 2020.
We’ve reported that COVID-19 fueled Irish e-commerce shipping by 80%.