In a move to modernize how insurers connect, analyze, and manage payments, One Inc has rolled out AI-powered tools built to reduce onboarding time and streamline digital payment operations.
One Inc, the digital payments network designed specifically for the insurance industry, today announced new AI-driven capabilities designed to accelerate how insurance carriers integrate with One Inc and securely analyze and manage payments data.
Central to this innovation is Model Context Protocol (MCP), an open protocol that leverages a client’s own corporate LLM-based AI assistants, including Claude, ChatGPT Enterprise, Microsoft Copilot, and others, to speed integration and elevate service standards.
MCP enhances One Inc’s flagship PremiumPay and ClaimsPay solutions by reducing time to go-live and helping insurers modernize premium collections and claims disbursements. These capabilities drive higher digital adoption, reduce manual processes, lower exception rates, strengthen fraud controls, and deliver a more seamless experience for policyholders and claimants.
Designed for enterprise use, MCP operates within each customer’s own IT approved AI environment, rather than a centralized One Inc-hosted model. All data access is reportedly permissioned, authenticated, and fully auditable, with credentials managed under the customer’s existing security framework. Its standards-based architecture ensures AI assistants interact with One Inc exclusively through governed APIs, maintaining strict control over access, behavior, and data flow.
For client developers, MCP accelerates PremiumPay and ClaimsPay integrations through AI-assisted code generation, documentation, validation, and automated testing. For business users, MCP provides secure, on-demand access to actionable insights, advanced reporting, and AI-generated analyses tailored to organizational needs.
Unlike traditional AI features limited to vendor-hosted environments, MCP enables carriers to securely combine One Inc payments data with their own internal systems and models inside corporate AI platforms. This approach supports broader analysis and operational flexibility while maintaining security and compliance.
“MCP is a meaningful step forward for our customers. Our clients depend on One Inc to innovate with insurance-grade data security in mind. By enabling AI-driven, near real-time access to critical payments data, we are empowering carriers and developers to work more efficiently, accelerate deployment, and establish a new standard of trust across the insurance industry.”
Ian Drysdale, CEO of One Inc
About One Inc:
One Inc is modernizing the insurance industry for over 300 carriers through a unified and frictionless payment network. Specializing solely in insurance, One Inc enhances carrier operations by cutting costs, boosting security, and improving customer experience. Its payments platform offers diverse payment options, multi-channel communications, and swift claim settlements, even for complex cases. The company handles $120 billion in premiums and claims annually.
