The Economist Intelligence Unit on behalf of Temenos has surveyed over 300 senior banking executives
According to research, 45% of banking respondents aim to build a true digital ecosystem and integrate their self-built digital services with third-party offerings.
The survey also found that AI will play a major role in accelerating this digital shift. This way, 77% of respondents agree that AI will become a key differentiator between winning and losing banks.
As to the most valuable uses of AI, improving user experience through greater personalization has been ranked the first with 28%.
The report highlights that the focus is shifting towards enterprise agility with DevOps. That would bring together software development and IT operations using modern cloud-based platforms.
Indeed, 84% of respondents believe DevOps will drive transformation in core banking, while 81% of banking executives think a multi-cloud strategy will become a regulatory pre-requisite.
We’ve reported that Mitsubishi Electric Corporation has announced the development of a cooperative AI technology. According to information, that improves work collaboration between humans and machines by using inverse reinforcement learning.