CVG airport now has contactless retail delivery robots

 Travelers will be able to make and receive contactless orders at the Cincinnati/Northern Kentucky International Airport


CVG airport now has contactless retail delivery robots. Source:

Ottonomy has announced that Ottobots are now available at Cincinnati/Northern Kentucky International Airport (CVG). This is the first autonomous robotic delivery of food, beverage and lifestyle products in an airport environment.

This way, passengers are now able to order contactless delivery directly to their location in Concourse B of the airport, delivered by an autonomous robot.

Customers can select grab and go, beverage and travel items sold at select retail stores operated by Paradies Lagardere via on mobile devices.

Besides, they will receive status updates on their phone and a QR code, which can be scanned by the robot’s top camera to open the secure compartment and retrieve their items. The entire delivery experience is contactless and fully autonomous, a first in the industry.

At CVG, we are redefining the travel experience by combining talent and tech to deliver innovative solutions. We’ve built a culture of innovation at the airport and are excited to partner with Ottonomy to test and advance this technology in a live, airport environment
Candace McGraw, chief executive officer, CVG Airport

The original pilot of Ottobots at CVG started running in late 2020. According to the press release, these live robot deliveries will gather additional research to further develop the program and user experience.

We’ve reported that Carrefour announced collaboration with European marketplace.


Pay Space

6828 Posts 0 Comments

Our editorial team delivers daily news and insights on the global payment industry, covering fintech innovations, worldwide payment methods, and modern payment options.