DNB Automates 50% of Chat Traffic with AI
Since October 2018, DNB has implemented a conversational AI chat platform as the first-line customer support. As of now, the bot has interacted with over one million customers
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Indian Bank Introduces QR Code Bill Payment System for CESC
The new bill payment system enables customers to pay by scanning the dynamic QR code linked to the unified payments interface (UPI)
FTX Ex-Chief Pleads Not Guilty
Sam Bankman-Fried, the former head of the scandalous FTX crypto exchange, has pleaded not guilty to eight criminal charges regarding FTX bankruptcy
Shopify Introduces Commerce Components
Commerce Components by Shopify is the suite of API tools for enterprise retail enabling global retailers to integrate components of Shopify with their own systems
Report Reveals Banking Trends to Watch in 2023
Insider Intelligence highlighted four main banking trends that will emerge in 2023 to help customers weather the economic storms
Retailers Prepare to Close the Holiday Quarter: This Season was Different
As holiday shopping is coming to an end, the next few weeks would help determine the overall success of the 2022-2023 holiday quarter for retailers – so far, signals are mixed
Bank of Israel Introduces a Rate Hike
Although inflation in Israel is lower than in most Western countries, the country’s central bank raised its benchmark interest rate on Monday to stabilise the economy
IMF: Economy to Face “Tough Year” in 2023
According to the Managing Director of the International Monetary Fund, Kristalina Georgieva, the world economy should brace for a tough year in 2023.
EU Gas Prices Fall Amid Mild Winter
The prices for natural gas in the European Union continued their downward trend in the new year.
Virtual Employees Hired in China for $14K a Year
While US companies are slow to adopt virtual employees trend, China’s cyberspace has doubled its “hiring” of digitised human beings
The Reason for Record Wage Raises Revealed
Wages for many US employees were up between 5.5% – 7.7% in November – the highest increase in 25 years of record-keeping
UBS Enables Remote ID Verification with NFC and Biometrics
Swiss customers can now open a bank account using their mobile phones and biometric passports
How to Improve the Communication Flow for Your Business in 2023
There are only one and a half months left to go before the start of 2023, and companies are already starting to prepare for the first quarter. Organizations are realizing that optimizing internal and external communications can improve employee satisfaction and retention.
Are Startups Going Out of Fashion?
Tech startups across the globe are now facing a massive drain of funding from the segment. The total number of startups has also significantly declined. Why does it happen, and what to expect next?
OCR technology in banking application – how it can help a user
Agnieszka Torój Finanteq company Author
Amazon Offers Employees “Voluntary Severance”
The retail giant proposed “voluntary severance” to some employees this week to trim costs beyond the massive layoffs already announced
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